Shipping policy

Please see different shipping windows in place for our different wig collections/services.

Processing Times

  • Ready to Ship Collection orders have a turnaround time of 1-5 business days.

  • Signature Wig Collection (Pre-orders)- have a turnaround time of 7-18 business days.

  • Hair Extension orders have a processing time of 7-11 business days.
  • Build a Custom Wig Orders have a turnaround time of 7-18 business days.

  • Wig Maintenance Services have a turnaround time of 3-8 business days after your items are received.

Orders will ship out within these timeframe. Generally, you can expect 3-5 business days for regular shipping & 1-2 days for express shipping.